Fortunately, the company’s outpouring of additional methods of customer support manages to cater to a varied customer base. The company doesn't have an easily visible phone number. The website has useful communication methods such as an array of social media platforms, a contact page, a designated help center, an email address, and an interactive chat. In terms of customer service, Surfshark provides several methods of communication designed to promote interaction between the company and customers. Products have intelligent privacy and security features designed to accommodate and more effectively protect customers. Overall, Surfshark provides a competitive selection of offerings within the cybersecurity field. Individuals interested in maximizing their cybersecurity will likely benefit from this all-encompassing subscription package.Īs noted at the bottom of the company website, products have the potential to work with macOS, iOS, Android, Chrome, Firefox, Linux, Edge, and Windows. Surfshark One is a type of subscription that allows the VPN, antivirus, search tool and data leak alerts to operate from single account. Keep in mind that the legality of a VPN depends on the jurisdiction. Customers can use the VPN on as many devices as needed. A bypass feature often proves useful when attempting to access bank-related content. The bypasser feature lets users select which websites and applications can navigate around the VPN. With over 3,000 servers, users can access features such as multi-hop to connect devices to multiple servers at once to improve connection and better shield an individual’s location. A no-log policy indicates that the VPN does not keep connection logs, which means it does not retain details such as session information or browsing history. VPN security includes strong encryption, a kill switch, two-factor authentication and a no-log policy. Surfshark’s VPN aims to protect privacy, safeguard a user’s identity and prevent tracking. It’s designed to guard against hackers and potential data thieves.
The company remains well-known for its excellent VPN that uses a wide range of both safety and security features in order to protect users. It works to collect a customer’s personal data to ensure that big data companies cannot as easily aggregate and combine an individual’s personal information collected from the web. Surfshark’s personal data removal service called Incogni is designed to retrieve personal information from big data companies. The data breach detection service safeguards a customer’s key data points such as email addresses, passwords and credit cards. It claims to stop all advertisements from appearing when using Surfshark search. Surfshark’s search product helps prevent targeted ads.
The application was designed to be agile to prevent unnecessary computer slowdowns. The antivirus program uses timely scans that can be scheduled for convenience. Each product strives to enhance the safety of customers interacting with the virtual world. Product options include VPN, antivirus protection, ad-free internet usage, data breach detection and personal information removal services. The company has five distinct products intended to cover various cyber usage concerns and preferences. Surfshark offers a wide selection of products.
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